Wrapt Health Privacy Policy
Effective date: September 29, 2025
Wrapt Health (“Wrapt,” “we,” “us,” or “our”) provides healthcare operations software and related services to organizations. This Privacy Policy explains how we collect, use, and share information when you visit wraptcare.com (the “Site”) or communicate with us.
Important: Our website and contact forms are not intended for submitting medical information. Please do not share Protected Health Information (PHI) or confidential patient details through this Site.
If you are a patient of a healthcare provider that uses Wrapt’s products, this policy does not apply to your medical records. Please contact your provider directly about their privacy practices.
1) What we collect
We collect the following information:
- Information you provide via forms: name, work email, phone number, job title, company, and anything you write in a message.
- Business communications: emails, meeting notes, or other correspondence if you contact us.
- Automatic site data: IP address, device/browser type, pages viewed, time on page, and similar analytics data collected via cookies or similar technologies.
- Job applications (if applicable): résumé/CV and related details you submit.
We do not intentionally collect sensitive personal data (e.g., PHI, social security numbers, precise geolocation) via this Site.
2) How we use information
We use information to:
- Respond to inquiries and provide customer support
- Operate, maintain, and improve the Site and our services
- Send administrative messages and updates you request
- Analyze Site performance and audience interests (e.g., page traffic)
- Protect, investigate, and deter fraudulent or illegal activity
- Comply with legal obligations
3) Cookies & analytics
We use cookies and similar technologies for essential functionality and basic analytics (for example, to understand which pages are most visited). You can control cookies through your browser settings. If we use third-party analytics tools, they may set their own cookies to provide their services to us.
4) How we share information
We may share information with:
- Service providers/contractors that help us host the Site, send emails, analyze traffic, or provide security. They may only use information to perform services for us.
- Business transfers (e.g., merger, acquisition, or asset sale).
- Legal reasons if required by law or to protect rights, safety, or security.
We do not “sell” or “share” personal information for cross-context behavioral advertising as those terms are defined in certain U.S. state privacy laws.
5) No PHI / not for medical use
Our Site is for general business and informational purposes only. Please do not include PHI or confidential patient details in any form submission or email to us. If we discover PHI submitted through the Site, we will delete it from our systems to the extent feasible.
6) Data retention
We keep personal information only as long as needed for the purposes described above (for example, to respond to you or as required by law). We may anonymize information for longer-term analytics.
7) Your choices & rights
- Opt out of marketing: You can unsubscribe from non-transactional emails by using the link in the message or contacting us.
- Cookie controls: Manage cookies in your browser settings.
- Access, correction, deletion: Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at hello@wraptcare.com.
We will verify your request and respond as required by applicable law. If you have an authorized agent, we may require proof of authorization.
8) Children’s privacy
The Site is directed to business and professional audiences and is not intended for children under 16. We do not knowingly collect personal information from children.
9) International visitors
If you access the Site from outside the United States, your information may be processed in the U.S. where laws may differ from those in your country. By using the Site, you consent to the transfer.
10) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
11) Third-party links
The Site may link to third-party websites or services. Their privacy practices are governed by their own policies.
12) Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised. Material changes will be posted on this page.
13) Contact us
If you have questions or requests regarding this Privacy Policy, please contact us at:
Email: hello@wraptcare.com